Privacy Policy

1. Information We Collect

1.1 Personal Information: Name, email address, phone number, company details, billing addresses, and identification details for customs.
1.2 Business Information: Cargo details, shipment schedules, invoices, and shipping instructions.
1.3 Technical Information: IP address, browser type, device info, and cookies to enhance user experience.

2. How We Use Your Information

• Managing freight forwarding, NVOCC, and shipping agency services.
• Facilitating customs clearance and coordinating warehousing.
• Billing, payment processing, and communicating shipment updates.
• Improving website security and complying with legal requirements.

3. Sharing Your Information

We do not sell your personal data. We share information only with shipping lines, customs authorities, and logistics partners to facilitate your shipments. Third-party providers (IT, warehouses) are required to maintain strict confidentiality.

4. Data Security & Retention

We implement technical and physical security measures to protect your data. Access is restricted to authorized personnel only. Data is retained only as long as necessary for legal and service requirements, after which it is securely deleted.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal data. You may also withdraw consent for marketing communications or restrict certain data processing.

6. Third-Party Links & Updates

Our website may contain links to external sites; we are not responsible for their privacy practices. We may update this policy periodically, and users are encouraged to review it regularly.